|
Leadership Tactics for the Property Management Professional
| Date: | September 23, 2010 9:00AM - 1:00 PM |
| Cost: |
|
$59 Members/ $89 Non-Members
|
|
Attention: A convenience fee of 4% will
be added to all Pay-Pal transactions.
|
|
|
|
Location:
| Bingham Conference Center
30800 Telegraph Road, Suite 1751
Bingham Farms, MI 48025 |
Leadership Tactics with Deb Bronson
Speaker: Deb Bronson-McGrath, Discover True North
A powerful educational session designed for the Multifamily Professional who leads others from the site, regional company-wide level. This dynamic workshop will provide you with 3 hours of instruction followed by a roll-up-your-sleeves 60 minutes activity (a role-specific case study and custom action plan) that will help you gain and sustain high performance results with your team.
We will explore the top three leadership tactics for each core area of operations: maximizing NOI, customer service, retention, marketing & leasing, as well as the following strategies:
- Facilitating problem-solving and decision making - when to be democratic and when to be directive.
- How to plan and conduct effective and meaningful team meetings.
- Developing leaders and specialists within the team.
- Giving and receiving timely feedback.
- Understanding workplace conflict; the cause and effect.
- How to minimize strife and handle disagreements as they arise.
- Settling conflicts effectively in group settings or one-on-one.
- Distinguishing roadblocks to individual responsibility.
- Developing personal pride and answerability.
|