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Showing events after January 1, 2010 and before December 31, 2010

January 2010
January 01, 2010 12:00AM - 12:00 AM
January 11, 2010 9:00AM - 5:00 PM The on-site manager is a vital link between apartment residents and the community owners and investors. That's why an increasing number of owners and investors are seeking NAA-designated Certified Apartment Managers to fill their staffing needs. Dates: January 11, 13, 14, 18, 19, 20, 26 and 28, 2010 Cost: $799 Members/ $1249 Non-Members Time: 9:00 am to 5:00 pm Location: DMAA Training Office 30800...
January 12, 2010 9:00AM - 12:00 PM This class is a must for HUD Project Based Section 8. Learn about the latest EIV security requirements. Instructor will cover new HUD policies on use of EIV data, what to include in your EIV Handbook, how to use EIV reports and handling income discrepencies. Also, learn what EIV considerations will be rviewed during a MOR. $149 Members/ $179 Non-Members. To register see flyer or go to www.mahma.co...
January 13, 2010 8:00AM - 9:30 AM On April 22, 2010, the US Environmental Agency's (EPA) Renovation, Repair and Painting (RRP Rule) will become fully effective and enforceable. The RRP Rule requirements will apply to all "renovations" including many typical housing maintenance and repairn activities, for "compensation" in pre-1978 "target housing" and pre-1978 "child-occupied facilities" where lead-based paint will be disturbed an...
January 14, 2010 9:00AM - 12:00 PM This class will cover all of the "basics" for your new leasing consultants as well as working to freshen up your skilled leasing teams presentations and closing skills. We will cover telephone and internet selling techniques and etiquette; greeting prospects and effective touring presentations; follow up techniques that really get results; customer service, resident retention and Closing the Sale!
January 14, 2010 9:00AM - 5:00 PM The on-site manager is a vital link between apartment residents and the community owners and investors. That's why an increasing number of owners and investors are seeking NAA-designated Certified Apartment Managers to fill their staffing needs. Dates: January 11, 13, 14, 18, 19, 20, 26 and 28, 2010 Cost: $799 Members/ $1249 Non-Members Time: 9:00 am to 5:00 pm Location: DMAA Training Office 3080...
January 21, 2010 9:00AM - 12:00 PM This class provides an overview for the responsibilities of a maintenance supervisor. Topics covered include: inventory control, ordering cycles, interviewing and hiring, employee development, communication with residents and manager/ leasing staff, drug and alcohol awareness and sexual discrimination.
February 2010
February 04, 2010 9:00AM - February 05, 2010 5:00PM EPA Certified Renovator Training Classes -- Thursday, February 4 and Friday, February 5, 2010 at the Marriott Detroit Metro Airport in Romulus EPA’s Renovation, Repair and Painting Rule will become fully effective and enforceable on April 22, 2010, which is right around the corner. The Rule applies to all “renovations,” including many typical housing maintenance and remodeling activities, performe...
February 10, 2010 8:00AM - January 10, 2010 9:30AM
February 11, 2010 9:00AM - 12:00 PM A panel of legal experts will field questions on all topics in landlord/tenant law, including the eviction process, receiverships, and more!
February 17, 2010 9:00AM - 5:00 PM 2/17 - Management of Residential Issues 2/24 - Legal Issues 3/3 - Human Resources Management 3/24 - Fair Housing 3/31 - Marketing 4/7 - Property Maintenance 4/21 - Risk Management 4/28 - Financial Management 5/5 - Community Analysis
February 17, 2010 9:00AM - 5:00 PM Suppliers are important liaisons to the multifamily housing industry. Increase your effectiveness by understanding the goals of the Multi-Family Professionals you serve. This course is designed as an opportunity for Suppliers to hear the everyday challenges by the Apartment Manager customer. Because the CAS curriculum is drawn directly from the CAM curriculum, you will share the learning process w...
February 18, 2010 9:00AM - 12:00 PM Comprehensive class covers the daily electrical problems that maintenance staff faces. Topics include power geeration, AC and DC current, safety issues, and testing equipment from Lock out/ Tag out to Multitesters and AMP testers
February 24, 2010 9:00AM - 5:00 PM
February 25, 2010 9:00AM - 12:00 PM Learn the tools necessary to maximize your performance every day and make your business more profitable. Topics include: determining targets and setting goals, employee development and motivation. personal development and accountability, time management and effective communication
March 2010
March 03, 2010 9:00AM - 5:00 PM
March 11, 2010 9:00AM - 12:00 PM Comprehensive course will cover all aspects of bidding and conctract administration. Topics include: apples to apples bidding, request for bid form, spec and scope attachments, evaluating bids, awarding contracts, contract administration, chang orders and contract termination
March 12, 2010 9:00AM - 5:00 PM
March 17, 2010 12:00AM - 12:00 AM Hot Tips from the National Leasing Pros - Missed any of the nation conventions? Don't worry, we'll bring them to you! A panel of local apartment leaders will share and discuss tips that they have compiled from dozens of nation speakers that you may have missed the opportunity to see. Time: 11:00 am to 11:45 am Collections Corrections - Having a hard time collecting rent in these economic condition...
March 17, 2010 10:00AM - 4:00 PM
March 17, 2010 1:30PM - 4:00 PM
March 19, 2010 9:00AM - 5:00 PM
March 23, 2010 4:00PM - 6:00 PM The Detroit Metropolitan Apartment Association cordially invites you to join us for a Legislative Mixer A gathering of Clinton Township civic leaders and DMAA property managers and members to meet and discuss issues of the day. Tuesday, March 23, 2010 4:00 pm to 6:00 pm Wine and hors d'oeuvres will be served Lakeside Village Apartments 15770 Lakeside Village Drive Clinton Township, MI 48038
March 24, 2010 9:00AM - 5:00 PM
March 26, 2010 9:00AM - 5:00 PM
March 30, 2010 9:00AM - 12:00 PM How can you make the best impression and be unforgettable? This workshop will teach you effective advertising techniques; curb appeal secrets; how to "hook" em with telephone tricks and creating a memorable, easy and effective follow up program that works!
March 31, 2010 9:00AM - 5:00 PM
April 2010
April 01, 2010 12:00AM Entry Boards due Friday, July 23, 2010 by 5:00 pm at the DMAA Office
April 07, 2010 9:00AM - 5:00 PM
April 14, 2010 7:30AM - 9:30 AM National & Local Legislative Updates - News You Can Use! Come hear about all legislative initiatives that, our lobbyist, Kelley Cawthorne is working on to help the Apartment Industry. Topics include: deceased tenant bill, residents who threaten to injure other residents or employees, controlled substance offenders, and much more! In addition, the National Apartment Association will discuss nat...
April 15, 2010 9:00AM - 12:00 PM Topics include basic pool maintenance including pool chemicals (what and how much), cleaning, safety, and the maintenance and repair of equipment
April 21, 2010 12:00AM - 12:00 AM
April 21, 2010 9:00AM - 5:00 PM
April 21, 2010 9:00AM - 5:00 PM
April 22, 2010 9:00AM - 3:00 PM The National Apartment Association Education Institute (NAAEI) and the Institute of Real Estate Management (IREM) have designed this program to set new standards in fair housing training, by using DVD-delivered scenarios. This training is designed for management company executives, property and site managers, leasing professionals, maintenance technicians and vendors. This session will cover: &nb...
April 27, 2010 9:00AM - 5:00 PM Earn your certification in this one day session. Learn how to prevent, troubleshoot, document and resolve mold issues. Reduce litigation and avoid unnecessary costs with mediation contractors. Must pass exam to become certified.
April 28, 2010 9:00AM - 5:00 PM
May 2010
May 05, 2010 9:00AM - 5:00 PM Capitol Day Save the Date and Join Us!! Making Our Voices Heard Capitol Day is an opportunity to join other members of each Local NAA Michigan Chapter to meet with our State Senators and House of Representatives at our State Capitol in Lansing. Our goal is to discuss how their decisions affect our apartment and property management industry, residents who live at our communities and to let our ele...
May 05, 2010 9:00AM - 5:00 PM
May 12, 2010 7:30AM - 9:30 AM
May 13, 2010 9:00AM - 12:00 PM People - The focus in this section is the sales force. The key to performance starts with your people! Hiring tips, and how to evaluate and motivate your team will be reviewed. Product - Product includes not only your physical buildings but the services which are included. Focus will be on customer service, standards, and analyzing the product vs. the competition. Price - Strategies for determinin...
May 18, 2010 9:00AM - 12:00 PM Take back control of your property. Obtain the tools to develop an active crime prevention program, partnering with Police Depts., and other helpful resources
May 20, 2010 12:00AM - 12:00 PM This course traces the water supply from the street through the shutoff and regulator all the way to the toilets. Topics covered are basic plumbing, shut-offs, supply lines, faucet and toilet removal and installation, drains, faucet repair, drain cleaning, tubs and shower faucets. Attendees will learn how to troubleshoot problems with toilets, water heaters and garbage disposals.
May 20, 2010 10:00AM - 11:00 AM Come and Learn all about... The Judging ProcessNomination LettersReference LettersHow to Make a Winning BoardInstructor: Kathy Vallie, PMAM Date: Thursday, May 20, 2010 Time: 10:00 am to 11:00 am Location: DMAA Training Office
May 25, 2010 9:00AM - 5:00 PM MOLD 101 is a prerequisite for this class.
June 2010
June 07, 2010 9:00AM - June 11, 2010 5:00PM The Certified Apartment Property Supervisor (CAPS) curriculum was developed by the National Apartment Association to provide training for multi-site supervisors, or managers aspiring to multi-site supervision. The programs are designed to provide the foundation of sound supervisory management. To register fax form to 616-257-0398 or email attendees names to info@pmamhq.com or call 616-531-5243 Ple...
June 09, 2010 7:30AM - 9:30 AM "Let's Start Evicting Stress" - 10 Fast & Easy Stress Busting Ideas Spring and Summer are the busiest times in our industry. Our jobs and schedules can be crazy and our personal lives are just as hectic. The result?... STRESS! This program will provide you with simple and practical steps to deal with the stress that affects your health and well-being, including a list of healthy snacks that gi...
June 10, 2010 9:00AM - 12:00 PM "How to get Yes" will offer a comprehensive and fresh approach to closing the sale. In this class, you will learn to uncover the true needs of the consumer, strategize how your product or service meets those needs and then customize your approach to get a "Yes". No matter what stage of the sale you're a part of; you will learn something new that will help close the deal.
June 14, 2010 12:00AM - 12:00 AM
June 16, 2010 9:00AM - 12:00 PM This class provides insights into the oversight of the maintenance team as the site manager. Topics include: Cost benefit analysis of in-house vs. contracted work, shop organization, inventory control and ordering cycles. Learn how to analyze time management of the maintenance team and coordination in conjunction with the maintenance supervisor.
June 17, 2010 9:00AM - 12:00 PM This course covers the most common problems a maintenance technician will encounter. Air conditioning unit repair and troubleshooting as well as basic maintenance on AC units, electrical testing using meters and reading schematics.
June 24, 2010 12:00AM - June 26, 2010 12:00AM For more information go to www.naahq.org
June 25, 2010 12:00AM - 12:00 AM For more information go to www.naahq.org
June 26, 2010 12:00AM - 12:00 AM For more information go to www.naahq.org
July 2010
July 08, 2010 7:00AM - 5:00 PM Price Includes: 18 Holes of Golf; Power Cart; Driving Range; Continental Breakfast; Lunch Around the Turn; Awards Reception Cost: $89 Singles/ $320 Foursome/ $50 Awards Reception Only Golfers - Dress in Tropical Attire and be entered to win a price Sponsors - Decorate to go with the Tropical theme and be entered to win a prize Schedule 7:30 - 8:30 am Registration 7:30 am Continental Breakfast 8:3...
July 23, 2010 12:00AM - 5:00 PM PRISM Award Entry Boards Due All boards are to be dropped off to the DMAA Office by 5:00 pm 30800 Telegraph Road Suite 1704 Bingham Farms, MI 48025
July 27, 2010 9:00AM - 5:00 PM This is a 6-hour which includes test preparation and taking of the EPA Section 608 certification exam. All aspects of EPA Section 608 are covered including the laws surrounding the recovery. The morning is spent preparing for the exam, which is given in the afternoon.
July 28, 2010 9:00AM - 12:00 PM Learn the legalities of doing business in foreclosure or receivership situations. Topics include: what to expect with payments, new contracts and how to write them, existing contracts and the legal process, taking calculated risks depending on the terms of the receivership.
August 2010
August 19, 2010 9:00AM - 12:00 PM Business Partners: Open the door and unlock the mystery of doing business with Affordable Housing Properties. Property Professionals: Are you saying no to products and services that will benefit your site? Are you spinning in circles trying to figure it all out? The Affordable market has changed and these properties need your products and services now more than ever. In this informative session l...
August 20, 2010 7:00PM - 11:00 PM 6th Annual PRISM Awards Presented by the Detroit Metropolitan Apartment Association The PRISM Awards is a first step in recognizing the evolution of the Property Management Industry into a multi-faceted professional entity. The Awards' goal is to recognize members who strive to become the best not only in exterior qualities, but who go above and beyond as neighbors in their communities and provid...
August 23, 2010 12:00AM The DMAA Staff and Special Events Committee would like to thank all of our sponsors for the success of our 6th Annual PRISM Awards! Automatic Apartment Laundries Coinmach DTE Energy For Rent Media Solutions ISC Services LexisNexis LR Management M.J. White & Son, Inc. Prudential Protective Services CORT Marquette Management Midwest, Cabinet & Counter Plumbing Professors The Brody Companies...
August 26, 2010 9:00AM - 12:00 PM Covers all aspects of repairing appliances including dishwashers, refrigerators, ranges (gas/electric) and microwaves. Also covered are parts and parts ordering, installation and basic troubleshooting skills.
September 2010
September 08, 2010 7:30AM - 9:30 AM The Big Give Away! Join the fun and win some prizes! An organized Speed Networking session with the DMAA Property Professionals and Business Partners will result in great benefits: Win the BIG Give Away... an iPad! Win great prizes Gather information to assist in creating 2011 budgetsDiscover information and products offered by membersNetwork with those who provide solutions to industry challenge...
September 20, 2010 12:00AM - 12:00 AM
September 23, 2010 9:00AM - 1:00 PM Leadership Tactics with Deb Bronson Speaker: Deb Bronson-McGrath, Discover True North A powerful educational session designed for the Multifamily Professional who leads others from the site, regional company-wide level. This dynamic workshop will provide you with 3 hours of instruction followed by a roll-up-your-sleeves 60 minutes activity (a role-specific case study and custom action plan) that w...
September 24, 2010 9:00AM - 5:00 PM GLAStar Entries due by 5:00 pm at the DMAA Office. Entries will not be accepted after 5:00 pm **Construction Alert** If dropping off GLAStar boards, please allow enough time for travel. There is construction on north and southbound Telegraph between I-696 and Long Lake Rd.
September 24, 2010 9:00AM - 5:00 PM GLAStar Entry Boards due Friday, September 24, 2010 by 5:00 pm. at the DMAA Office Boards will NOT be accepted after 5:00 pm **Please note that there is construction on both north and southbound Telegraph between I-696 and Long Lake Rd.**
September 28, 2010 9:00AM - 12:00 PM Learn how to deal with emergency situations, control rumors, and develop a play book for when disaster strikes. Dealing with first responders and the media initially and ongoing will be covered.
September 30, 2010 5:30PM - 7:30 PM Join us for Fun, Food, Friends and Networking/Cash Bar Thursday, September 30, 2010 5:30 pm to 7:30 pm Docs Sports Retreat 19265 Victor Parkway Livonia, MI 48152 734.542.8162 Near 7 Mile and I-275 RSVP by Friday, September 24, 2010 Sponsored by: LexisNexis and US Restoration
October 2010
October 06, 2010 9:00AM - 5:00 PM New Location!!!!! This session will be held at: Rock Financial Showplace/Diamond Center Pearl Room 41600 Grand River Avenue Novi, MI 48374
October 07, 2010 9:00AM - 12:00 PM NEW LOCATION!!!!!!! This class will be held at 30800 Telegraph Rd, Suite 1751, Bingham Farms, MI 48025 This course will provide an overview of boiler and water heater components and functions. Troubleshooting and preventative maintenance will be covered, as well as brazing techniques
October 13, 2010 7:30AM - 9:30 AM
October 14, 2010 9:00AM - 1:00 PM Many properties have the challenge of increasing occupancy at properties that are either physically or financially distressed. Many markets are experiencing the affect of high unemployment rates which in turn influence that amount of qualified traffic and resident retention. In this session you will learn how to focus on the things you can control that in the end will have a positive effect on you...
October 19, 2010 8:00AM - 5:00 PM Lead Renovator Certification EPA regulations now mandate that any contractor or maintenance staff, from plumbers to electricians to painters, who disturbs more than six square feet of lead paint, replaces windows or does any demolition while working in a pre-19789 home (apartment), school or day-care center, must now be Lead-Safe Certified and trained in lead-safe work practices. If not, you could...
October 21, 2010 9:00AM - 12:00 PM This course covers snow removal options including contract vs in-house snow plowing, calcium chloride vs sodium chloride salting options as well as new strategies for removal. Determine which techniques are the best option for your budget, your property and safety of your residents through cost/benefit analysis.
October 27, 2010 9:00AM - 12:00 PM Once upon a time there was a landlord who though of himself as the king of his community. "I can do what I want" he proclaimed, and bade all of his servants to follow his bad directions. One day a frog appeared, looking for an apartment, and the landlord said the magic words "I don't rent to you!". Poof, the frog turned into a fair housing tester who filed charges and the landlord did not live hap...
November 2010
November 04, 2010 9:00AM - 4:00 PM
November 05, 2010 9:00AM - 5:00 PM Contact PMAM at info@pmamhq.com for more information
November 05, 2010 6:00PM - 1:00 AM Contact PMAM at info@pmamhq.com for more information
November 10, 2010 7:30AM - 9:30 AM Your Voice Matters: How You Impact Elections and Laws Every year groups travel to Lansing to let their legislative voice be heard on current or upcoming legislation that affects their industry. Come here State Representative Vicki Barnett, from Farmington/Farmington Hills, speak about how your voice has an influence on the legislative process. She will also give a recap of the November election an...
November 11, 2010 9:00AM - 12:00 PM This informative program will teach you how to prevent bed bugs at your community, identify bed bugs when and infestation occurs and manage the removal process.
November 17, 2010 9:00AM - 12:00 PM Twitter, Facebook, Linedin. Something new appears every minute and we need to be on the cutting edge of the social networking movement. You will be amazed at how effectiv e these sites are for driving traffic to you community. Learn how to easily and quickly create and maintain your profiles and find out what new sites are popping up and how to best use them.
November 18, 2010 1:00PM - 4:00 PM NEW TIME!!!!! This course covers electrical and gas heating systems, checking and troubleshooting high and low voltages on both gas and electrical furnaces, repairing and replacing components, testing all safety divices and checking for gas leaks and carbon monoxide.
November 18, 2010 4:00PM - 6:00 PM The Detroit Metropolitan Apartment Association cordially invites you to join us for a Legislative Mixer A gathering of Troy civic leaders and DMAA property managers and members to meet and discuss issues of the day. Thursday, November 18, 2010 4:00 pm to 6:00 pm Wine and hors d'oeuvres will be served
November 30, 2010 9:00AM - 5:00 PM
December 2010
December 02, 2010 9:00AM - 5:00 PM
December 07, 2010 9:00AM - 5:00 PM
December 08, 2010 6:00PM - 10:30 PM The Detroit Metropolitan Apartment Association would like to invite you to the 2010 Holiday Gala on Wednesday, December 8, 2010 at the Walter P. Chrysler Museum in Auburn Hills.
December 13, 2010 12:00AM Don't miss out on 2011 educational opportunities!
December 14, 2010 9:00AM - 5:00 PM
December 16, 2010 9:00AM - 5:00 PM
December 31, 2010 12:00AM - 12:00 AM